When you use the Services, you may provide the Company with two main types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse and use the Services. We collect information from you when you (a) use and/or access the Services, (b) register an account and/or subscribe to the Company’s courses, (c) open and/or respond to our emails, (d) contact the Company, and/or (e) visit any page online that displays our content, (f) make purchases or register through the Services, and/or (g) provide information to any of our customers, partners, and/or other users.
We collect and process the following information about you both online and offline.
Offline information about you originates from our interactions with you during in-person meetings, or at Company events, conferences, workshops or gatherings.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use and/or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
The Company maintains personal information for the following retention periods:
If you have registered for a Company account, your account information will be retained for as long as you maintain an active account. Your account and account information will be deleted if you do not log in for twenty-four (24) consecutive months. The Company retains records of that deletion for a period of thirty (30) days;
If you have registered for our newsletters or blogs, your subscription data will be retained for as long as you are subscribed or on our distribution list. The Company retains records of that deletion for a period of thirty (30) days; and
Contact information such as your email address or phone number collected online and offline during our interactions with you will be maintained for as long as we have an active relationship with you. We treat you as having an active relationship if: (1) you have interacted with the Company or updated your contact details or preferences within the last twenty-four (24) months and (2) you have not made a deletion request.WHEN AND HOW WE CAN SHARE YOUR PERSONAL INFORMATION?
The Company has adopted appropriate physical, electronic and managerial procedures to safeguard and secure the personal information we process. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We maintain security standards and procedures to help prevent unauthorized access, loss, misuse, alteration, disclosure, or destruction of confidential information about you. All sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology. We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. While we strive to secure your information, we cannot warrant or guarantee that this information will be protected under all circumstances, including those beyond our reasonable control. Please do your part to help the Company. You are responsible for maintaining the secrecy of your account information, and for controlling access to emails between you and the Company, at all times. Please limit your access to your computer and/or mobile device and/or browser by signing off after you have finished accessing the Services. We are not responsible for the functionality, privacy and/or security measures of any other organization.